What can I bring to your team?
As a potential employer, you are no doubt wondering what skills I bring to the job. I created this page to highlight the skills my co-workers saw in my work. Below are partial quotes from each person to highlight the particular skill. The quotes can be seen in full on the home page.
Highlighted Skills
Enablement Skills
Nick Kirrane
StarRez Account Manager,
CommunityRelations
Bryan Kersten
edX/2U Senior Director of
Product Delivery & Qualitys
Olivia Geiger
edX/2U Senior Product
Marketing Manager, Boot Camps
Nick Kirrane, Account Manager, Community Relations
...She consistently goes out of her way to help our team thrive by pinpointing the most manual/time consuming parts of our job and finding ways to streamline and automate those tiresome tasks. She makes us more efficient and productive in doing so and approaches every task with an unbeatable work ethic and creative problem solving.
Randi Purvis, Account Manager, Community Relations
...Jess has an incredible ability to simplify complex operations and processes, making them more digestible. Her intuitive approach to teaching and demonstrating processes, using a variety of tools, is remarkable.
She created a series of "Jess' Gems" – short how-to videos on tasks like pulling reports, identifying conference contacts, and using LinkedIn...her videos assist in breaking steps down as well as highlighting shortcuts or automations that may not have been previously known.
She is one of the most inclusive people I have ever worked with and is adept at adapting her teaching and engagement style to meet individual needs...
Jacob Simon, Account Manager, Community Relations
..She consistently identifies gaps in understanding for our team and creates her own "how to" videos, instructions, and guides to assist the team in being more efficient, effective, and successful.
Erica Paige Monnin, Account Manager, Community Relations
I came on as a new staff member and peer of Jess, and I have learned so much from her in a few short months. She invests time in creating organizational and communication systems and shares the wealth! Our team has so many great tools at our disposal, and Jess truly optimizes all that we have to make our work more efficient.
Mark Ewing, Account Manager, Community Relations
...From incredible Excel spreadsheets, impactful Salesforce reports, to video guides on how to be more effective with our administrative tasks- Jess has done and created them all.
Kelsey Kunce Popio, Senior Renewals Manager
...She takes the time to understand our challenges and goals, always finding innovative ways to align efforts and deliver exceptional results. Jess's efforts have had a direct impact on my team's ability to operate more smoothly and efficiently, which has been invaluable...
Cori Goede, Senior Renewals Manager
...What I love most about working with Jess is her ability to foster collaboration, streamline processes, and ensure teams have the resources to exceed their goals. Whether she’s refining sales strategies, training teams, or implementing innovative solutions, her contributions leave a lasting impact on both individual and organizational success...Her ability to build strong relationships and maintain consistency across teams makes her an invaluable asset to any go-to-market strategy!
Bryan Kersten (He/Him), Senior Director of Product Delivery & Quality
...I had multiple opportunities to work closely with Jess on complex cross-functional projects. Through each experience, I found her to be a valuable leader with strong organization and communication skills. She was always sharply attuned to where the process and communication gaps were and took the lead in helping us bridge those in creative ways. She also took ownership over collecting information across disparate teams and boiling it down for her audience, whether it was an executive group or stakeholders who needed the full details.
Olivia Geiger, Former Senior Product Marketing Manager, Boot Camps
Current: Product Marketing Manager, LinkedIn
...We collaborated together on numerous trainings for our Admissions team, and her perspective as a former Student Success Manager was invaluable in making sure we had a student-centric approach to our product and GTM strategy. Jess also coordinated an incredibly complex schedule change for our bootcamps including changes in online/blended modalities and start dates, all while keeping our cross-functional partners informed even though details were constantly changing. She has strong organization and relationship-building skills which is why she was so effective in this role.
Communication Skills
Stacey Tiez
edX/2U Sr. Strategic Planning & Operations Manager
Audra Miller
edX/2U Former Parent & Caregiver (PCNet) Resource Network Chair
Jayson Beagley
edX/2U Regional Director
Field Operations
Charles Westrin, SVP Learning Product, 2U
Jess effectively communicated clear messages across teams, ensuring everyone was aligned with the team's goals, strategy, and tactics.
Bret Fund, SVP, Alternative Credentials, 2U
Jess also demonstrated excellent communication skills through a weekly update newsletter that evolved to include curriculum updates, Boot Camp roadmap changes, and updates from functional leaders.
Sarah Fox (she/her), Product Performance & Operations Manager
...I've had the pleasure of seeing Jess in each role she held at 2U and one thing remained constant: her passion for the work she does and the people she works with. Whether program management, communications, project management, student success, Jess has a broad skillset that can be applied to multiple positions and industries. Her outputs are superb, she requests and incorporates feedback to make sure it is fitting the needs of the intended audience, and she is always looking for ways to provide more value and solve problems with the work she does...
Audra Miller (she/her), Former Parent & Caregiver (PCNet) Chair
Senior Admissions Counselor
...Jess' communication skills are impeccable. Her ability to communicate in many ways efficiently, succinctly, and with tact was an asset. During some challenging times we found ourselves as Global Chairs needing to communicate with those in leadership positions within our company. Our approach needed to be carefully considered. Jess was always the one to draft or help edit emails, documents, or even drafts of talking points to use during one on one meetings...
Erika Franz (s/he, hi/hers), 2Q Member
..Jess is organized, works beyond expectations, and was integral in developing cross-communications with DEI initiatives at a company that has struggled to make meaningful change. Her talents extend well beyond her job description...
Melanie Andrich, MBA (she/her) Former Vice President, Degrees & Learning Product
...Jess would make an incredible Chief of Staff or Customer Success Leader because of her talent in communication, team leadership, knowledge management, executive and stakeholder engagement, and project management...
Bryan Kersten (He/Him), Senior Director of Product Delivery & Quality
...I had multiple opportunities to work closely with Jess on complex cross-functional projects. Through each experience, I found her to be a valuable leader with strong organization and communication skills. She was always sharply attuned to where the process and communication gaps were and took the lead in helping us bridge those in creative ways...
Bonnie du Plessis (she/her), Former Project Manager, Boot Camp Learning
Current: Technical Project Manager, edX/2U
...Jess is super organized, and a great communicator. Any team and organization would be lucky to have her in Customer Success, Student Success, Internal Communications, Employee Engagement, or Operations.
Ren Q Dawe, MBA, (he/they), 2Q LGBTQIA+ Network Global Chair
Faculty Relations Manager
Jess helped organize with the larger Employee Resource Group community, internally and externally, and used her administrative skills to standardize practices and communication protocols.
Stacey Tietz (she/her), Former Sr. Product Performance & Operations Manager
Current: Sr. Strategic Planning & Operations Manager
...Beyond the value that Jess adds as a key contributor for organization, facilitation, presentations, training and change comms, Jess is exceptional at building relationships, fostering community in the workplace and making work fun. Jess finds gaps in communications or processes, and immediately takes action to fill them. This can sometimes mean working across different lines of business to achieve desired results and she makes it look so easy.