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Case Study
Driving Strategic Change at Scale: A Case Study from edX/2U
As a Product Evangelist at edX/2U, I led a high-impact initiative to streamline operations across 50+ university boot camp programs by aligning all start dates to a unified biweekly schedule. This case study showcases the cross-functional change management process that made this possible, from surfacing stakeholder concerns and redesigning workflows, to creating scalable solutions that improved efficiency, reduced administrative time, and brought consistency to staffing, marketing, and student support. Explore how we transformed complexity into clarity, without sacrificing the learner experience.
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